rksoftware offers support if you need help to get your Opencockpits hardware/software and rksoftware software up and running. Normal support to get OC4BA software up and running is free and included in the OC4BA package. If needed rksoftware will connect to your PC via TeamViewer and sort out your problems. Additional support, above the free support to get the standard OC4BA v3 up and running, is a paid service. Prices for additionl support is low Hobby prices, as rksoftware is here for the hobby flightsimmer. Send email to roarkrsp@gmail.com and request support and give details about the issues you want to get sorted out.